2023 Health Care Leadership Awards: EXCELLENCE IN TELEHEALTH PROGRAM HONOREE

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Executive Mental Health (EMH) is a company which supports its patients for the long journey of life and through its telehealth program enables effective treatment for thousands of underserved communities of older adults and skilled nursing residents across California.

One of a handful of specialized groups leading the geropsychology profession in California, EMH is working to ensure these groups receive the mental health care they need. Telehealth is a novelty to for the mental healthcare field, and something good which came out of the pandemic. In March 2020, EMH quickly transitioned to a telehealthcare model. This adaptation ensured that EMH clinicians would continue to serve those medically and mentally ill individuals who were most likely to be affected by the shelter-in-place policies.

Notably, and as of March 1, 2020, EMH was providing no remote care (yet). In just three weeks, the team had set up the system protocol and launched it to over 100 partner facilities.

The launch of EMH’s telehealth program was a resounding success. By July 31, 2020, EMH completed over 11,000 sessions and transitioned fully to TeleHealth with over 85% of all psychotherapy and neuropsychological assessments carried out using the new technology. EMH sourced, trained, and managed a team of 25 DTs, whose efforts are integral to the implementation of TeleHealth, additionally, EMH purchased and provided over 70 tablets and stands to partner facilities.

Now in June 2023, EMH has completed close to 70,000 telehealth sessions and has this service available for free to all partner facilities.

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