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Wednesday, Feb 28, 2024

2021 Disruptors Awards: Disruptor of the Year Honoree


CHOWNOW

ChowNow helps independent restaurants set up their online business quickly and easily in a way that allows them to maintain direct relationships with their customers and own their cost structure, rather than paying predatory commissions to third-party delivery services. Built to help restaurants thrive, ChowNow offers affordable monthly subscription plans for usage of their software, a dedicated support team, a range of marketing packages, and access to valuable customer data.  

To date, ChowNow has helped more than 20,000 restaurant partners across North America process over $2 billion in orders, resulting in over $900 million saved in commissions. During 2020 alone, ChowNow added 8,000 new restaurant partners and processed its 100-millionth order.

ChowNow believes restaurants are at their best when they focus their efforts on the quality of their food and service. Whether it be in the kitchen preparing for dinner or at the front door greeting customers, these activities are what make a restaurant. Said another way, restaurants excel when they’re working offline.

At the same time, we live in a world that more than ever demands convenience, usually brought about by technology. Customers are asking for faster, easier ways to order their meals. Like most people they are busy checking emails, jumping in and out of apps, messaging friends and browsing websites. Said another way, customers live and work online.

ChowNow was created to bridge this disconnect, arming restaurants with the tools needed to compete in the tech-driven world we all live in.

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