Author’s archive
LATEST ARTICLES
2025 Health Care Awards | TOP MEDICAL CENTER OR HOSPITAL SYSTEM OF THE YEAR...
UCLA Health is among the world’s most advanced and comprehensive health care systems, with a mission to provide state-of-the-art patient care, generate research discoveries...
2025 Disruptors Awards: Finalists
DISRUPTOR OF THE YEAR AWARD FINALISTS
CITY OF HOPE
FINALIST
City of Hope is one of the nation’s largest and most advanced institutions for cancer research...
AI is Augmenting — Not Replacing — Customer Service Roles
While there is widespread speculation that AI will drastically reduce customer service headcount, currently only 20% of leaders have reduced agent staffing due to AI, according...
Experts Say Leaders Must Create Scenarios for Human-AI Collaboration
The pervasive use of AI is forcing business and IT leaders to rethink their workforce. Executive leaders must develop four scenarios where human and AI can...
2025 SOCIAL RESPONSIBILITY AWARD | FORENSISGROUP
ForensisGroup is a California-founded, national provider of expert witnesses known as “The Expert of Experts.” Since 1991, the firm has connected attorneys, insurers and...

