73.2 F
Los Angeles
Monday, Mar 18, 2024
HomeFrequently Asked Questions

Frequently Asked Questions

General Questions

Account and Subscription Issues

General Questions

1. How can I purchase the Book of Lists?
The annual Book of Lists is only available as a subscription benefit; a person must subscribe to the LA Business Journal in order to obtain it. The Book of Lists is published at the end of the year and is automatically mailed to all print subscribers. Subscribers also have access to the Book of Lists in PDF format.

2. What is the annual Book of Lists?
Learn which companies are powering ahead of the competition. Our Lists provide comprehensive data and statistics on top-ranked Los Angeles companies across all industries; included are the names of key decision makers, their titles and complete contact information. Each of these surveys is then compiled into the Los Angeles Business Journal’s invaluable resource – the annual Book of Lists.

3. Is the Book of Lists available in different formats?
The Book of Lists is available in three formats: print, PDF and Excel. As a benefit, subscribers get the print copy and PDF edition as part of their paid subscription. The Excel format can be purchased from http://www.labusinessjournal.com/lalists/. Excel is recommended for customers who want to merge data, sort data or create mailing lists.

4. How do I subscribe to the digital edition only?
The Los Angeles Business Journal offers a print and digital bundle only. Get your business news in more ways than one; one subscription gets you total access!

5. Where can I buy a copy of the Los Angeles Business Journal?
Want your copy now? Pick one up at your local newsstand, visit http://www.labusinessjournal.com/newsstands/ for a complete list of newsstands

6. How can I purchase a back issue of the LA Business Journal?
Please visit our homepage, www.labusinessjournal.com, find the “Browse More” section, then click “Buy Back Issues”.

7. What do I get with a subscription to the LA Business Journal?
Subscribers get a variety of benefits with their annual membership!

  • 52 weekly issues of the award-winning Los Angeles Business Journal, packed with news, information and analysis you need to stay on top of your game and ahead of the competition.
  • The annual Book of Lists, the exclusive, indispensable resource listing the top businesses in Los Angeles, organized by industry. (A $110 retail value)
  • Direct delivery to your home or office
  • Unlimited VIP access to the Los Angeles Business Journal online for up-to-the-minute local business news and can’t-miss events; plus unlimited access to the archives and business research
  • Daily e-mail alerts about late breaking, industry-specific news to keep you ahead of the curve
  • Quarterly Special Reports with in-depth coverage of Real Estate, Healthcare and Banking & Finance
  • Annual Special Selections including: Wealthiest Angelinos – meet the 100 wealthiest people in Los Angeles Most Profitable Companies – learn who they are and what they’re doing right

8. How do I subscribe to the LA Business Journal and receive subscription benefits?
Ready to be part of the Community of Business? Start your subscription online now: From www.labusinessjournal.com, click subscribe at the top of the page.

9. What areas does the LA Business Journal cover?
We cover hard hitting business news throughout LA County. From the Verdugos to the Harbor, each week, the award-winning Los Angeles Business Journal examines the many ways that the L.A. economy operates.

10. I am interested in reading some of your Special Supplements where can I find them?
Special Supplements can be found at http://www.labusinessjournal.com/supplements/

11. Where can I send a press release?
Please email your press release to [email protected]

12. I am a subscriber, how do I get my online access?
As a subscriber you have access to over 10 years of archives!

  • 52 weekly issues of the award-winning Los Angeles Business Journal, packed with news, information and analysis you need to stay on top of your game and ahead of the competition.
  • The annual Book of Lists, the exclusive, indispensable resource listing the top businesses in Los Angeles, organized by industry. (A $110 retail value)
  • Direct delivery to your home or office
  • Unlimited VIP access to the Los Angeles Business Journal online for up-to-the-minute local business news and can’t-miss events; plus unlimited access to the archives and business research
  • Daily e-mail alerts about late breaking, industry-specific news to keep you ahead of the curve
  • Quarterly Special Reports with in-depth coverage of Real Estate, Healthcare and Banking & Finance
  • Annual Special Selections including: Wealthiest Angelinos – meet the 100 wealthiest people in Los Angeles Most Profitable Companies – learn who they are and what they’re doing right

13. I am a subscriber and have logged in with my username and password but I still can’t open articles, what should I do?
If you are a subscriber, please make sure that your subscription account number has been entered so that you can take advantage of your VIP access.

  1. From the home page, place your cursor over the button that reads “subscribe” at the top of the page.
  2. From the drop down menu click “Edit your subscription account”.
  3. **IMPORTANT** In the Account Number field enter your account number (this will start with the letters “LA” and will be followed by 6 digits). An example is highlighted in yellow.
  4. In the Zip Code field enter your zip code (this must match the zip on your print subscription)
  5. Save, then return to the home page where you will be able to take advantage of your unlimited online access.

14. I am a subscriber and want to view past digital editions, where can I find them?
Previously published digital editions can be found by doing the following:

  1. Go to the home page www.labusinessjournal.com
  2. Click on the image of the current issue’s cover.
  3. Find the “Calendar” button towards the top of the page.
  4. Click on the Issue date you would like to view
  5. (The Book of Lists is published on the last Monday of December)

15. How do I access the Book of Lists online?
There are two ways paid subscribers can access the Book of Lists online. Please see question 14 for the first. The Lists can also be viewed by going to the home page (labusinessjournal.com), then clicking the button that reads “The Lists”. From the drop down menu click WEEKLY LISTS – this will take you to the weekly lists organized in alphabetical order.

16. How do I change the address on my subscription?
Please call Customer Service at (855) 293-9394. You may also email address changes to [email protected]; include your account number, old address and new address.

17. I missed an issue, how can I get a replacement copy?
Please call Customer Service at (855) 293-9394. You may also email replacement requests to [email protected]; include your name and account number.

18. Can the Journal be downloaded as a PDF file?
Yes, subscribers can download an entire issue or single pages of the Journal by doing the following (make sure you are logged in):

  1. Go to the home page www.labusinessjournal.com
  2. Click on the image of the current issue’s cover.
  3. The site will ask if you would like to view the issue in full screen mode, click no.
  4. At the bottom of the page, click on the floppy disk icon
  5. Choose to download an individual page or the entire issue.

19. How can I take my subscription off automatic renewal?
If your subscription is scheduled to be automatically renewed you may opt out by calling our Customer Service department at (855) 293-9394. You may also email opt-out requests to [email protected]; include your name and account number.