Director Communications
Child Care Resource Center
Susan Montalvo is responsible for all the ways that the Child Care Resource Center communicates, including social messaging, community outreach, internal and external events, marketing products and turning complicated research into understandable reading. Montalvo takes any assignment and makes it a success. When the organization received an additional $100 million to increase child care for thousands of families, she designed and led the marketing campaign that attracted new families to its services and ensured they received the support its government relations staff had fought to acquire.
Words To Describe Them: Dedicated, outspoken, creative, visionary, passionate, reliable
From the Indispensable: “I am driven by an unwavering commitment to children and families – finding ways to turn challenges into hope and opportunity. During my 23 years tenure, I started with a dynamic team of two into a multidisciplinary crew of 32 with a vision to drive engagement, visibility, growth and impact. I set the agency’s editorial and creative design while overseeing multi-channel communications, remarkable events, community outreach and development, and social entrepreneurship, maintaining brand integrity and delivering measurable results. A hands-on leader, I am fast and creative, arrive first and leave last, mentoring my staff with compassion and high standards.”
