VXI Global Solutions provides innovative and transformative customer care and customer experience (CX) solutions to the world’s leading brands. Throughout its worldwide organization, VXI fosters a people-first culture that is unique in the industry, winning accolades and awards for both our positive work environment and performance excellence. Today, there are more than 35,000 people who are part of the VXI family in 42 locations in North America, Asia, Europe and the Caribbean.
VXI delivers contact center and BPO services, omnichannel and multilingual support, software development, CX innovation, quality assurance and infrastructure outsourcing. In addition, the company has developed a dynamic suite of award-winning, customer care tools that enhance the entire lifecycle of the customer-care advisor. VXI uses these tools every day within its operations and licenses them to clients and third parties that want to attain high levels of performance in their own operations.
VXI is also one of the fastest-growing, privately held business services organizations in the United States. Its client partners rely on its complete range of customer management contact center and technology solutions to retain and grow their customer base while maintaining the highest level of quality and operational excellence.
The company also runs enriched programming that focuses on health issues, positive lifestyle choices, women’s professional advancement and financial planning. VXI engages in local events, from charity 5k runs to working with dozens of local nonprofits. A caring, active workforce is key to its global success.