Felipe Osorno
Executive Administrator of Value Improvement
Keck Medicine of USC
As executive administrator of continuum of care operations and value improvement with Keck Medicine of USC, Felipe Osorno oversees numerous strategies to create a culture of continuous improvement. In the fall of 2020, he received perhaps the biggest challenge of his career: to plan and execute a COVID-19 vaccine distribution plan for the health system.
Osorno and his team of 40 people worked for months with colleagues across Keck Medicine and USC to create a system for the smooth and efficient delivery of vaccines to staff, patients and the community. When the health system received its first vaccines on December 17, Osorno and his team were ready. Due to his efforts, Keck Medicine also became one of the first health systems in California to fully integrate the My Turn vaccine scheduling into patients’ electronic records, thus making vaccine access easier.
