More than 25 years ago, a Southern California guy and an Irishman started a general contracting business. They had been in business just a short time when their business found its defining moment.
After the Northridge earthquake in January 1994, some general contractors – seeing the increased demand – raised their rates drastically.
“We got some advice,” said John Parker, co-founder of Parker Brown, Inc., “from a guy we trusted. He said, ‘Keep your rates the same. Customers will know it and appreciate it, and they will always come back to you.’”
That was great advice they followed. “And today we still have some of those customers we first worked with back then,” said Scott Brown, co-founder of Parker Brown, Inc.
You stay in business more than a quarter of a century because your work is on time, within budget and high quality. Parker Brown, Inc., started more than 25 years ago and has grown steadily over the years for the simple reason that our customers come back to them again and again. Nearly four out of five jobs are from repeat customers. They work with Parker Brown, Inc., time and again because they deliver.
“I have known Parker Brown since the late ‘90s and I love working with them,” said Tom Dwyer, senior vice president at CBRE. “Their sense of urgency, dedication, and ‘client comes first’ attitude is greatly appreciated. Most of all, I trust them and I’m confident my clients are in good hands with them.”
Parker Brown is in it for the long haul. They know that by doing a good job for you today, you will be their customer for life. Their philosophy is simple. Parker Brown bases its relationships on trust and integrity. This is what good, honest customer service is all about.
Parker Brown, Inc.:
• Provides trustworthy and detailed cost estimates that assist the client in the bidding process.
• Knows their clients are eager to occupy their new office or building, so it schedules projects on the client’s timeline.
• Stays informed of ongoing changes with government regulatory departments ensuring construction of safe structures that comply with all applicable codes, regulations and ordinances.
• Has exceptional relationships with all of its sub-contractors to ensure incomparable quality of work.
• Has a professional relationship with all customers and tenants that produce teamwork with long-term value and sustainability to all.
Gonzalo Pedroso, owner of GP Architecture, said, “Excellence, integrity, reliability and great to work with is what comes to mind when I think of Parker Brown. They are a team player that works hard to meet the demands of each project and focuses on delivering a superb product. With the complexities found in today’s construction projects knowing we can count on the contractor as a partner is priceless.”
From the start of a project you begin with the team at Parker Brown, Inc., there is a calm, confident feeling. The team members operating out of our offices in Canoga Park are experienced at what they do, love what they do, and have your complete satisfaction in mind.
Information for this article was provided by Parker Brown, Inc. To learn more, visit parkerbrowninc.com.
