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IndyMac Confusion Fuels Customers’ Anger

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Depositors of failed IndyMac Bank this week are enduring long waits in the summer heat, with crowds becoming irate at several branches and customers with large accounts complaining of serious problems in getting their money.

Banking experts said the chaotic scenes risked touching off runs on other banks unless federal regulators quickly cashed out insured accounts and gave depositors accurate information about their funds.


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