READER POLL: How does your company use artificial intelligence and machine learning? - Los Angeles Business Journal

READER POLL: How does your company use artificial intelligence and machine learning?

For customer service interaction

2.94%

To analyze customer/market data

5.88%

We’re still deciding how to use it

26.47%

To automate tasks and manage workflows

8.82%

We don’t plan to use it

55.88%