CYBER RESILIENCE: THE NEW BUSINESS IMPERATIVE
In today’s digital age, strong cybersecurity is necessary, but no longer sufficient. Just as walls once protected castles, firewalls and encryption protect data. Organizations now face a stark reality: defenses can and will be breached. The question isn’t if, but when. That’s where cyber resilience enters the frame, not just as a technical safeguard, but as a core business capability.

HOW CYBER RESILIENCE WORKS
Cyber resilience isn’t about avoiding attacks; it’s about surviving them. One striking example comes from a major hospital that suffered a ransomware incident. Hackers encrypted patient records and demanded payment. But thanks to a well-executed resilience plan, the hospital isolated the infected systems, prevented the spread, and restored operations using secure backups, all within 24 hours, with no ransom paid. This is the promise of resilience in action: swift containment, uninterrupted service, and zero capitulation. Cybersecurity may block attacks, but resilience ensures continuity. It’s the combination of strong defense, rapid recovery, and organizational adaptability that enables businesses to survive and thrive in uncertain times. Resilience is not about bouncing back to normal; it’s about bouncing forward, stronger and wiser.

As technologies like AI, quantum computing, and 5G reshape our digital landscape, they also introduce new vulnerabilities. This means the resilience playbook must constantly evolve. Innovative companies understand that what works today may be obsolete tomorrow. They commit to ongoing recalibration, scenario planning, and strategic agility.
THE FUTURE OF CYBER RESILIENCE
Resilience will soon be as vital to business health as profits and innovation. Forward-thinking leaders are already embedding it into their organization’s DNA, not as an overhead cost, but as a strategic investment. This starts with testing. Penetration tests, disaster simulations, and controlled outages are not just security exercises; they are organizational truth-tellers. Each test yields insights that strengthen policies, systems, and culture.
COLLABORATION AND STRATEGIC VALUE
But resilience isn’t a solo sport. In a hyperconnected digital world, collaboration is critical. No company is immune or isolated. Partnering with industry peers, government bodies, and cyber defense alliances allows for faster threat intelligence and collective response. The strongest links are forged through shared information and coordinated action. At its core, cyber resilience is about trust. It transcends compliance checklists and technical patches. A resilient business is one that customers and partners can rely on as a steady force in a chaotic world. Yet true resilience doesn’t emerge overnight. It demands commitment from the top, sustained investment, and cultural transformation.
LEADERSHIP AND CULTURAL CHANGE
It must be championed by leadership, not just in speeches, but in budgeting, policy, and operations. Without executive buy-in, resilience becomes a checkbox instead of a core value. Organizations must ask: Do we treat resilience as critical infrastructure, or as an optional feature?
As cyberattacks become more frequent and costly, particularly in highly regulated industries such as healthcare, finance, and energy, the pressure to act intensifies. Outages no longer just hurt revenue; they damage reputation and diminish trust, sometimes permanently.
Ultimately, cyber resilience is not a luxury; it’s a necessity. Businesses that fail to build it risk falling behind or falling apart. Those who invest in cyber resilience not only strengthen their defences but also gain a strategic advantage, earning the trust of clients, regulators, and partners alike. The future belongs to organizations that are not only secure but also resilient by design.
As the CIO of Prager Metis, I (Gurjit) focus on embedding resilience into every aspect of our IT strategy, balancing cybersecurity with continuity to keep systems secure and adaptable. At PM IT Services, I (Ali) lead global efforts to deliver scalable solutions that protect our clients before, during, and after crises. Together, we bring a proactive and evolving approach to technology leadership, grounded in real-world experience and a commitment to long-term client success.
Gurjit Singh is CIO for Prager Metis.
Ali Mirkarimi is CEO of PM IT Services.
