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Problems for Lenders Trying to Collect Credit Card Debt

The same problems that plagued the foreclosure process – prompting a multibillion-dollar settlement with big banks — are now emerging in the debt collection practices of credit card companies. The New York Times reports that American Express, Citigroup and other are going to court to recoup their money but many of the lawsuits rely on erroneous documents, incomplete records and generic testimony from witnesses.

Reporters Follow the Enron Money in High-Stakes Whodunit

The following is an excerpt from the book "24 Days: How Two Wall Street Journal Reporters Uncovered the Lies that Destroyed Faith in Corporate America," by Rebecca Smith and John R. Emshwiller (HarperBusiness, $25.95).

Lessons for Business on Inconvenient Truths

Community of business faces danger of single story.

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