Responses from Chief Executive Phillip Walker:

What did you do to achieve the company’s growth?

Two acquisitions; but the biggest part of our growth has come from expansion of our sales team and sales automation program, and creating customercentric solutions.

How did you manage the growing workload? For example, did you have to add space or move into new facilities?

We used our own technology solutions: sales automation, marketing automation, HR automation and virtualization, creating a centerless corporation. When you focus on hiring talent, and then hiring talent within driving distance of your office, you limit your ability to hire top people that can help your company. We hire the best person no matter where they live and plug them in.

What was the biggest challenge for your staff?

Growing and supporting a company at the same time. Hard to do both. We talk in terms of a pit crew at Nascar. We are still small, so we compete with bigger companies’ salaries and benefit packages. We lost a candidate, an excellent one, to a major. The cherry on top was a company car. NSP cannot compete with that.

Do you plan on continuing a fast-growth path, or has the time come to slow down a bit?

No need to slow down. As we get bigger, we can take on more programs and roll out more programs.


El Segundo

BUSINESS: IT pricing, consulting and support



2011 REVENUE: $6.1 million

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