The ability to improve analytics is what HR professionals want most from AI, followed by the ability to predict and personalize. Analytics tools span across HR functions and can allow HR professionals to quickly gain insights about everything from employee retention risks to engagement levels.

The survey found that, generally speaking, HR professionals have conflicted feelings about the power of AI to monitor and report on employees. They were asked how they’d feel about AI software that tracks employees, analyzes those activities, and then regularly reports back to their supervisors with a summary and recommendations. Few loved or detested the idea outright, but 34% liked the idea although had reservations, while another 37% disliked the idea but thought the idea had some merit.

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