Scandigital – No. 8

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SCANDIGITAL

Torrance

BUSINESS: Photo scanning

FOUNDED: 2007

TWO-YEAR GROWTH RATE: 489 percent

2012 REVENUE: $7.6 million

Responses from Chief Executive Anderson Schoenrock:

What did you do to achieve the company’s growth?  

We made a commitment day one that we were going to do everything in our power to remain self-funded. This created a need to be highly efficient from the start. Then we turned our efforts toward securing major customer acquisition channels that could propel our growth. We were able to land several key partnerships – most noteworthy is a nationwide relationship that we have with Groupon.

How did you manage the growing workload? For example, did you have to add space or move into new facilities?

We had to move twice and hire rapidly. We moved from 1,800 square feet into 6,000 square feet and now we’re in more than 12,000 square feet. At one point, we were outgrowing our space so quickly and were unable to secure new space quickly enough that we ended up with two storage pod units in our parking lot.

What was the biggest challenge for your staff?

The pressure. When you’re growing as quickly as we did nearly everyone had more than a full day’s work each day and often on top of that they were often asked to train a new employee as well. At one point, more than 50 percent of our staff had been doing their job for less than six months. That requires the more seasoned employees to take on more leadership, which is unlike anything many of our younger employees had ever been asked to do.

Do you plan on continuing a fast-growth path or has the time come to slow down a bit?

At a certain point, growth at triple-digit percentages is not sustainable. Over the past 12-18 months, we’ve taken time to grow up and mature as a business. What brought us to this level probably will not propel us to the next level. I believe we’re poised for another wave of growth in the next 12 to 24 months.

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